Program Operations Coordinator - Germany (EMEA)

January 18

Koddi

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The adtech platform that drives revenue and growth for the world's top brands

Digital Marketing • Technology • Metasearch • Advertising Tech • Travel Tech

51 - 200

Description

• Act as a central point of contact for publishers and partners, ensuring that the scope and direction of each program is on schedule and all stakeholders are well-informed • Collaborate across teams internally and externally on key initiatives • Investigate and resolve business process and technical issues • Establish and enhance repeatable frameworks for scalable outcomes • Educate and support external partners on program features and performance • Perform testing of resolved issues, create and update processes • Analyze quantitative and qualitative data, generating actionable insights • Identify interdependencies and escalate barriers for effective problem-solving

Requirements

• 0-3 years of experience; Recent graduate with previous experience in applicable projects or internship programs • Must be fluent in English and at least 1 of the following: German, Italian or Turkish • Additional 'nice to have' languages: Spanish or Portuguese • Analytical mindset with proficiency in data analytics tools and methodologies • Understanding of advertising operations and campaign optimization • Capable of independently solve issues with limited oversight • Inquisitive, curious nature to uncover and understand program dynamics and trends • Ability to communicate results, findings, and updates clearly & concisely to publishers & partners • Self-motivated with strong work ethos and the ability to multi-task • Approach challenges with empathy and a desire to learn • Detail-oriented, data-driven and organized • Experience with ZenDesk, Salesforce.com, or Intercom preferred • Proficient in Excel • Strong creative thinking and problem-solving skills • Excellent customer service skills and ability to work collaboratively across internal and external teams • Fluent in English and in 1 or more of the following: Portuguese, Italian or Turkish

Benefits

• Competitive salary and benefits package • Opportunity to work with a growing company • Chance to collaborate with cross-functional teams • Ability to make a measurable impact • Professional development opportunities