Sales Consultant

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🕒 2 days ago

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Kovi

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2018

🚗 Transport

🤝 B2B

🛍️ eCommerce

Transport • B2B • eCommerce

Kovi is a car rental service designed specifically for app drivers, offering a variety of brand new and used vehicles with flexible rental plans such as monthly, annual, and with an option to purchase. The company ensures accessibility by allowing rentals without the need for credit cards, making it easier for drivers to obtain a vehicle. Kovi provides maintenance, insurance, and document management, along with 24/7 assistance, so that app drivers can focus on their work without added burdens.

📋 Description

• Customer Service: Act as the customer's main point of contact, ensuring an exceptional experience from start to finish, always aligned with Kovi's tone of voice. • Business Knowledge: Understand our business model and ensure that all information provided is accurate and compliant with our processes and contracts. • Sales Techniques: Use sales techniques such as open-ended questions, rapport building, and objection handling to delight customers. • Documentation: Manage all required customer documents and signatures efficiently. • Product Focus: Stay up to date on our core product — cars — and know their specifications and models. • Service Distribution: Use CRM tools or in-person queuing systems to optimize customer service.

🎯 Requirements

• Education: Bachelor's degree completed or in progress. • Advantage: Courses related to Sales are a plus. • Experience: Previous experience in Sales or Customer Service is desirable. • Tools: Familiarity with Google Workspace and CRM systems. • Skills: Strong verbal and written communication, attention to detail, and proactivity. • Empathy and Active Listening: Understand our customers' needs. • Persuasion and Negotiation: Ability to influence and lead negotiations. • Results Focus: Committed to meeting targets and objectives. • Adaptability: Ability to adjust to different situations and challenges.

🏖️ Benefits

• Life Insurance: To take care of our greatest asset: our Kovers. • Health Insurance: It's important to take care of your health and well-being. • Dental Plan: So you can keep a great smile! • Flash Card: Your meal and/or food allowance on a single card. • Commute Voucher or Fuel Allowance: You choose how you get around. • Parents & Children: Childcare assistance, extended maternity leave of 180 days, and extended paternity leave of 20 days. • Wellhub: All Kovers are entitled to exercise with part of the cost subsidized by Kovi. • Kovenção: A company-wide meeting held by Kovi leadership to keep everyone informed about the business status.