Live Support Specialist - Mexico

December 17, 2023

Kraken Digital Asset Exchange

WebsiteLinkedInAll Job Openings

We put the power in your hands to buy, sell, and trade digital currency 🌏

Bitcoin • Litecoin • Dogecoin • Ethereum • Cryptocurrency

1001 - 5000

Description

• Handle frontline client interactions through phone support and chat • Participate in rigorous training sessions • Attain performance targets • Leverage crypto market knowledge • Engage in regular one-on-one video sessions and coaching

Requirements

• Security and privacy focus • Motivated by Kraken's mission • Flexible with various schedules and weekends required • Fluent in English and either Spanish or French • Deep understanding of the digital asset industry • Minimum 1 year of client support experience • Excellent communication skills • Ability to thrive in a fast-paced environment

Benefits

• Fully remote role • Work with a world-class team • Opportunity to contribute to the global adoption of crypto • Industry-leading security • Crypto education • World-class client support