Software Engineer, Infrastructure

April 25

Kustomer

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Kustomer helps businesses grow by delivering exceptional customer service via phone, email, chat, text, social, messaging and more$1. .$1

customer experience • customer service • CRM • CX • SaaS

201 - 500

🔥 Funding within the last year

💰 $60M Venture Round on 2023-05

Description

• As an Infrastructure Engineer specializing in cost optimization and disaster recovery at Kustomer, you will be tasked with enhancing the financial efficiency and resilience of the infrastructure • Collaborate closely with a team of skilled engineers, taking ownership of projects that directly impact the platform's robustness and cost-effectiveness • Analyze current infrastructure usage and performance to identify cost-saving opportunities • Develop and automate disaster recovery processes to minimize impact and downtime • Participate in cross-team initiatives to drive engineering best-practices

Requirements

• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience • 8+ years experience building and managing large scale, highly available, distributed web applications • A working understanding of a high-level programming language like Go, Python, JavaScript, etc. • Strong AWS experience managing infrastructure in a secure, highly available, automated fashion (VPC, ELB, Containers, Auto Scaling) • Strong background in Linux/Unix administration, networking, HTTP/2, DNS, REST, etc • Experience leading large projects to achieve financial and operational efficiency • Experience with designing applications and architecture optimized for multi-region disaster recovery • Experience with infrastructure as code and managing Terraform configurations in a sustainable and scalable way • Experience with observability tools (Datadog/ELK/Distributed tracing)

Benefits

• Competitive salaries • Stock options • 100% healthcare coverage • 401K • WiFi and Mobile reimbursement • Generous vacation policy