Latchel
Increase Revenue and Elevate Your Resident Experience with Latchel's 24/7 Home Assistant
property management • maintenance coordination • real estate • property maintenance • rental property
11 - 50
💰 $16.7M Series A on 2022-07
Operations Associate/Troubleshooter
May 7
Latchel
Increase Revenue and Elevate Your Resident Experience with Latchel's 24/7 Home Assistant
property management • maintenance coordination • real estate • property maintenance • rental property
11 - 50
💰 $16.7M Series A on 2022-07
Description
• Operations Associates are the front line to each of Latchel’s customer types • Handle inbound requests via phone calls, texts, emails, web chats • Categorize & route requests to appropriate teams • Handle routine operations tasks • Provide feedback on process improvements
Requirements
• 3+ years of experience in customer service-oriented role • English proficiency • Spanish speaking preferred • Previous experience in Property Management industry preferred
Benefits
• Temporary position with potential for full-time permanent position • Based on performance and staffing needs
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