Merchant Success Manager, Enterprise

April 18

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Loop

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💰 $65M Series B on 2021-07

Description

• Be accountable to revenue retention and expansion goals for Loop’s enterprise merchants • Accelerate customer adoption and expansion by developing and strengthening exceptional relationships with accounts • Become the internal advocate and voice of the UK market at Loop

Requirements

• 5+ years of customer success or account management experience with enterprise businesses for B2B SaaS products • Managed accounts for a long enough period of time that oversaw the renewal process with them and have successfully renewed many enterprise accounts • Accountable for revenue goals in the past • Established processes to extract, analyze, and use data to create compelling value stories for customers

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service