Outbound Sales Representative

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Logo of magentIQ

magentIQ

51 - 200 employees

🤖 Artificial Intelligence

🤝 B2B

🏢 Enterprise

Artificial Intelligence • B2B • Enterprise

magentIQ is a company that delivers AI + people as-a-service, combining multi-agent AI automation with world-class human talent to help businesses scale, optimize costs, and transform workflows. Founded by experts in AI, automation, and global talent, magentIQ blends human insight and AI-driven agents to deploy the right resource for complex, high-stakes tasks across industries, emphasizing speed, scale, security, and outcome-driven delivery.

📋 Description

• Conduct outbound calls to qualified customers and prospects using predictive dialer systems • Establish rapport quickly and professionally while clearly explaining the purpose of the call • Complete customer qualification and insurance review assessments • Confirm key policy details including provider, premium amount, cover level, and policy term • Gather relevant customer information such as age, smoking status, and other qualifying factors • Identify life events or changes in circumstances that may create insurance review opportunities • Ask effective questions to uncover customer needs and potential protection gaps • Handle objections professionally while maintaining a positive customer experience • Complete data protection, compliance, and address verification checks • Transfer qualified customers to licensed advisers for further consultation • Maintain accurate and detailed records within the CRM system • Consistently achieve daily, weekly, and monthly performance targets • Deliver high-quality opportunities to the adviser team • Contribute to a collaborative, performance-driven remote sales environment

🎯 Requirements

• Excellent spoken and written English communication skills • Professional and confident telephone manners • Previous experience in one or more of the following: Outbound Sales, Telesales, Appointment Setting, Lead Generation, Insurance, Financial Services, BPO, Customer Service • Strong listening, questioning, and relationship-building skills • Ability to follow scripts while maintaining natural and engaging conversations • Proven objection-handling and persuasion skills • Strong attention to detail and accurate note-taking abilities • Experience working with CRM systems • Goal-oriented mindset with a passion for achieving performance targets • Reliable work ethic and professional attitude • Nice-to-Have: Experience within the insurance, protection, or financial services industries • Nice-to-Have: Knowledge of life insurance and protection products • Nice-to-Have: Experience in mortgage services, claims, or utilities campaigns • Nice-to-Have: Familiarity with predictive dialers and outbound calling platforms • Nice-to-Have: Experience working in a fully remote sales environment • Nice-to-Have: Strong understanding of customer qualification and lead generation best practices

🏖️ Benefits

• Work from the comfort of your home while collaborating with a supportive team • Develop valuable sales, communication, and customer engagement skills • Be rewarded for your performance and contribution to business growth • Gain exposure to the insurance and financial services industry • Work in a culture that values professionalism, customer service, and continuous improvement

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