
51 - 200 employees
🤝 B2B
⚡ Productivity
B2B • Productivity
Magic, Inc. is a company that provides a frictionless way to connect businesses with thoroughly vetted and cost-effective remote workers for various key functions. Their services include virtual assistance, customer service, sales lead generation, and scheduling, leveraging a combination of automation and the expertise of remote workers to streamline business operations.
🔥 4 minutes ago
🇵🇭 Philippines – Remote
💵 $7 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
👨💼 Executive Assistant
👻 Ghost score 4%
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51 - 200 employees
🤝 B2B
⚡ Productivity
B2B • Productivity
Magic, Inc. is a company that provides a frictionless way to connect businesses with thoroughly vetted and cost-effective remote workers for various key functions. Their services include virtual assistance, customer service, sales lead generation, and scheduling, leveraging a combination of automation and the expertise of remote workers to streamline business operations.
• Gather patient information and set up new patient charts • Schedule initial appointments • Support development of a standardized intake process • Process prior authorizations • Submit and manage insurance claims • Follow up with insurance companies on denied or rejected claims • Draft diagnosis letters, ESA letters, and work-excuse letters • Maintain accurate records in the iCANotes EHR system • Perform data entry and recordkeeping • Create and maintain internal policies and standard operating procedures • Communicate professionally and empathetically with patients, including distressed patients • Coordinate with the practice owner via WhatsApp, RingCentral, and Google Meet • Support a behavioral health private practice serving patients in Raleigh, North Carolina and the Salem/Portland, Oregon area
• Genuine, hands-on prior experience in a healthcare or medical setting — this is a strict requirement • Experience with medical insurance processes, including claims submission and following up on denials/rejections • Experience with patient intake and/or medical documentation (charts, letters, records) • Comfortable working in or learning an EHR system for daily data entry and recordkeeping • Professional written and verbal communication skills suitable for direct patient interaction • Working knowledge of healthcare terminology and insurance/claims processes • Comfortable navigating EHR systems; iCANotes experience is a plus, but not required • Strong documentation skills accurate to a clinical setting • Organized and detail-oriented when managing patient charts, records, and follow-ups • Reliable internet connection and quiet workspace • Computer with at least 8GB RAM and Intel i5/AMD Ryzen 5 processor or higher • Internet speed of at least 40MBPS • Noise-cancelling headset with extended microphone and webcam • Backup computer and internet connection • 40 hours per week availability, Monday to Friday, 10:00 am to 7:00 pm EST
• No benefits package included
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