Senior Software Design Engineer, Customer Solutions

March 20

Mattermost

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Helping you build better software by aligning teams, tools, and processes across the entire development lifecycle.

51 - 200

💰 $50M Series B on 2019-06

Description

• Build custom software solutions, such as Mattermost plugins, for top customers. • Drive complex, non-standard deployments to a healthy state. • Provide deployment and upgrade guidance, utilizing high scale documentation, health checks, loadtest deployment tooling & reference architectures. • Continuously identify opportunities to improve deployment processes and refine best practices. • Collaborate with other engineering and product teams to share knowledge, learnings. • Assist Customer Success and Support teams with troubleshooting and incident response

Requirements

• Proficiency designing and developing software, preferably using Go, Typescript/React and SQL. • Excellent communication and problem-solving skills, with the ability to effectively collaborate with customers and internal teams. • Familiarity with database performance analysis. • Understanding of the challenges deploying high availability installations of enterprise software supporting large numbers of users. • Deep understanding of infrastructure and networking concepts, with the ability to design and troubleshoot complex deployments.

Benefits

• Work collaboratively on a fast-paced team • Opportunity to own projects end-to-end • Solve hard customer problems • Directly impact with your work • Contribute to one of the largest Go and React open source projects