Manager, Sales Support

April 16

Apply Now

Get a free AI resume review

MCG Health

WebsiteLinkedInAll Job Openings

We lead the healthcare community to deliver patient-focused care.

Healthcare Consulting • Clinical Decision Support • Clinical admission criteria • care pathways • clinical criteria

201 - 500

Description

• Managing a team that handles a diverse range of Salesforce cases for Sales, Account Management, and Government teams • Overseeing and optimizing day-to-day operations and leading a team providing guidance, coaching, and support • Developing and implementing standard operating procedures to streamline sales support operations • Collaborating with cross-functional teams to resolve issues promptly and foster a collaborative environment • Monitoring key performance indicators and metrics to assess the performance of the sales support team and identify areas for improvement • Providing regular reports and updates to leadership on sales support activities, challenges, and opportunities • Encouraging proactive communication and anticipation of internal customer needs • Cultivating a concierge mindset within the sales support team

Requirements

• Bachelor’s degree in business administration, sales, marketing, or a closely related field or, equivalent years of experience required • At least 3 years of experience in a sales support or sales operations management role is required • Strong understanding of CPQ processes, contracting principles, and sales operations best practices required • Advanced proficiency in CRM software (e.g., Salesforce) and other sales support tools and systems is required • Experience with CPQ/CLM tool (Apttus or similar) required • Proven track record of consistently surpassing performance targets and objectives • Ability to travel up to 20% of the time to Annual Kickoff, Sales onsite training, and other MCG-sponsored events is required

Benefits

• Remote work • Medical, dental, vision, life, and disability insurance • 401K retirement plan; flexible spending and health savings account • 15 days of paid time off + additional front-loaded personal days • 14 company-recognized holidays • Paid volunteer days • 8 weeks of paid parental leave + 10 weeks of paid bonding leave • LGBTQ+ Health Services • Pet insurance • Check out more of our benefits here: https://www.mcg.com/about/careers/benefits/