Product Operations Manager (Customer Onboarding)

April 10

Medallion

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A modern provider management platform for licensing, contracting, payor enrollment, credentialing, and compliance needs.

51 - 200

Description

• Primary responsibility is to get Enterprise customers successfully onboarded onto the Medallion platform • Migrate data into Medallion and develop documentation and tools for efficiency • Engage hands-on with customers during critical phases in their customer journey • Collaborate with Customer Success, Operations, Sales, and Product teams

Requirements

• 5+ years of experience in data modeling or analytics, with complex data sets • 3+ years of experience working with Enterprise clients or strategic client projects • Strong understanding of relational databases and SQL • Ability to coordinate multiple projects simultaneously • Strong attention to detail • Excellent written and verbal communication skills • Experience at a rapidly growing SaaS company or startup

Benefits

• Opportunity to be an early team member on a brand-new team • Shape the customer experience for some of the largest and most critical customers • Work with world-class investors like Sequoia Capital, Google Ventures, Spark Capital, Optum Ventures, and Salesforce Ventures