Sr. Solution Engineer, AWS

April 11

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NeuraFlash

Digital Transformation from point-of-sale to point-of-service with AI, Salesforce.com & Amazon Web Services 🚀

Artificial Intelligence • Machine Learning • Predictive Analytics • Digital Channels • Salesforce Einstein

201 - 500

Description

• Lead discovery sessions, presentations and workshops with prospects and customers • Gather requirements for contact center projects • Create compelling demos and proposals • Maintain lead management, pipeline, and forecasting • Act as liaison between sales and technical team • Nurture relationships with partners and customers • Collaborate on project scope and estimates • Provide customer feedback and insights for product advancement • Ensure highest level of customer experience

Requirements

• 2-3 years experience in selling telephony solutions • 2-3 years customer facing role, preference for Pre-Sales/Solution Engineering • 1-2 years consulting role • BS in Computer Science, Mathematics, Engineering, or similar technical degree • Expert understanding of contact center telephony solutions • Familiarity with AWS and Salesforce platforms • Interest in learning in Generative AI Space • Strong customer-facing and communication skills • Detail-oriented, team player, passion for success, open-minded and flexible

Benefits

• Remote & In-Person work options • Travel opportunities • Flexibility in work schedule • Collaboration culture • Celebratory environment

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