Sales Account Executive

🕒 June 15

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Okendo

11 - 50 employees

Founded 2018

🛍️ eCommerce

📣 Marketing

☁️ SaaS

💰 $26M Series A on 2022-07

eCommerce • Marketing • SaaS

Okendo is a comprehensive customer marketing platform designed to build stronger, more profitable customer relationships for e-commerce businesses. The platform integrates various products such as reviews, quizzes, referrals, loyalty programs, and surveys to enhance customer trust, match shoppers with desired products, and improve customer engagement. Okendo's offerings include multiple integrations with platforms like Google, Meta Pixel, and Klaviyo, and are specifically tailored to enhance customer experiences and drive revenue growth. As a tool to leverage customer opinions and loyalty, Okendo empowers businesses to grow their online presence by optimizing conversions and increasing customer lifetime value.

📋 Description

• Manage the full sales cycle for mid-market and commercial prospects across the APAC region • Run outbound prospecting campaigns, convert inbound leads into demos, and apply Okendo's Value Selling methodology • Build and close a pipeline of qualified deals — becoming a product expert and a trusted advisor to eCommerce brands throughout the region • Proactively generate new opportunities through outbound prospecting, event attendance, partner referrals, and industry networking • Attend industry events and conferences across the APAC region; represent Okendo in a consultative, brand-appropriate manner • Lead contract and commercial negotiations with prospective customers, ensuring favorable terms while focusing on long-term partnerships • Maintain impeccable CRM hygiene in HubSpot • Work closely with marketing, customer success, and onboarding teams to ensure seamless handoffs and a best-in-class customer experience

🎯 Requirements

• 3+ years of experience in a closing Account Executive role in SaaS or technology sales • Proven track record of meeting or exceeding quota in a full-cycle sales role • Structured and diligent in managing opportunities end-to-end through the deal cycle • Strong communication and listening skills; able to build rapport with decision-makers and champions alike • Skilled at understanding a merchant's pain points and translating them into a compelling, tailored Okendo solution • Comfortable attending industry events, conferences, and strategic activations; willing to travel within the APAC region as needed • Solid understanding of CRM best practices; data integrity and accurate forecasting are non-negotiable • Preferred: Familiarity with HubSpot • Preferred: Experience in the Shopify ecosystem (Shopify, Klaviyo, Gorgias, or similar eCommerce tools)

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