Senior International HRBP

🔥 7 minutes ago

🌐 Spain, Austria, +3 more countries – Remote

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💵 €62k - €68k / year

⏰ Full Time

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

👻 Ghost score 0%

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Logo of Oyster

Oyster

501 - 1000 employees

Founded 2020

💼 Consulting

📦 Logistics

👥 HR Tech

Consulting • Logistics • HR Tech

Oyster® is an automated global employment platform that simplifies the process of hiring and managing international talent. With coverage in 180+ countries, Oyster provides solutions for global payroll, compliance, employee benefits, and talent mobility, allowing companies to onboard and manage both full-time employees and contractors efficiently. By leveraging deep local knowledge and expert guidance, Oyster helps businesses navigate the complexities of international hiring and scaling their workforce globally.

📋 Description

• Act as a senior HR expert for complex employee relations matters across allocated countries, particularly multiple European countries • Provide pragmatic guidance on high-risk and sensitive cases, including performance management, misconduct, investigations, and terminations • Navigate local legal frameworks while ensuring compliance and supporting business objectives • Partner with internal stakeholders and Oyster customers on complex people issues • Draft country-specific HR information and documentation • Use AI and automation tools to generate, update, and scale HR documentation • Answer HR tickets unresolved by Lifecycle Operations teams • Provide training and increase internal team knowledge on HR topics • Improve country-specific HR information and attend customer calls • Collaborate with Customer Support, Sales, Product, and Legal to solve country-specific issues • Audit and refine workflows to reduce response times and improve service quality • Analyze ticket trends and queries to identify systemic issues and build preventative resources • Lead People Services and cross-functional projects

🎯 Requirements

• Deep employee relations expertise across multiple countries, including complex and high-risk cases such as investigations, PIPs, and terminations • 6+ years of ER and HR generalist experience • Portuguese, Italian and/or Spanish language skills would set you up for success • Cross-country HR experience with a global focus across regions such as APAC, EMEA, AMER, or LATAM • Nuanced understanding of local HR practices, norms, and expectations • Ability to translate complex employment topics into practical advice • Stakeholder engagement skills, including presenting to senior leaders, clients, and cross-functional teams • Digital proficiency and practical experience using AI tools for drafting, research, and data analysis highly valued • Proven track record of optimizing processes, scaling operations, and proactive problem-solving • Experience in a metrics-driven environment focused on speed, precision, and quality • EOR experience and international employment/compliance knowledge is a bonus • Additional languages are a bonus • Fast-paced startup or global tech experience is a bonus • Experience implementing AI tools or automation workflows in HR or Operations is a bonus • Reliable home internet connection • Fluent English language • Must be based within UTC+0 to UTC+3 • Must be authorized to work where you live

🏖️ Benefits

• Equity • 40 days off per year (including holidays and vacation), or more if required by your country • Mental health support through Plumm • Monthly wellbeing allowance in ThanksBen wallet • At least three months’ paid parental leave, with job protection for up to 12 months or as required locally • Work-from-home stipend for laptop and home office equipment • Fully remote work from anywhere, subject to authorization to work where you live • Asynchronous, collaborative work environment

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