Account Manager, Small Business

🔥 20 hours ago

🌐 Poland, Ukraine – Remote

🇵🇱 Poland – Remote 🇺🇦 Ukraine – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PandaDoc

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

☁️ SaaS

🤝 B2B

⚡ Productivity

💰 Series C on 2021-09

SaaS • B2B • Productivity

PandaDoc is a comprehensive document management solution that helps businesses streamline their document workflows. It offers a range of features including custom agreement generation, eSignatures, CPQ (configure, price, quote) capabilities, and real-time collaboration tools. PandaDoc is designed for ease of use, enabling teams to automate document creation and management processes, thus improving efficiency and reducing errors. The platform integrates with popular CRM systems, payment gateways, and other tools to facilitate seamless business operations. Focused on security and compliance, PandaDoc supports legal and secure electronic transactions, making it ideal for businesses looking to optimize their agreement management processes.

📋 Description

• Drive significant revenue growth within an assigned SMB portfolio by exceeding monthly Net Dollar Retention targets through strategic account management and proactive identification of expansion opportunities • Partner with Customer Success to ensure customer adoption, address needs, and identify organizational growth opportunities • Minimize churn and maximize retention by delivering value, building relationships, and acting as a trusted advisor • Conduct regular account health reviews and communicate customer value and continued-growth strategies • Understand clients' businesses, challenges, and goals to uncover opportunities for PandaDoc's solution • Collaborate with Customer Success, Legal, Accounting, Product, and other cross-functional teams • Provide accurate weekly revenue forecasts to leadership • Maintain CRM hygiene by updating opportunities and account information • Advocate for PandaDoc by demonstrating product value and articulating benefits to SMB customers • Communicate feature requests and product insights to the Product team and facilitate meetings • Participate in ongoing enablement and company-provided training

🎯 Requirements

• Highly competitive and driven to achieve individual and team goals, with a strong desire to succeed in a fast-paced environment • Analytical and data-driven, with a passion for leveraging insights to identify opportunities and strategically prospect within your assigned accounts • Demonstrates adaptability and a growth mindset, embracing new processes and contributing to innovative solutions • Self-motivated, directed, adaptable, gritty, driven, and resourceful • A strong appetite for continuous learning, with a genuine passion for understanding our product and delivering exceptional customer experiences • Experience conducting effective in-person and virtual meetings with clients • Excellent written and verbal communication skills, with the ability to articulate value propositions clearly and confidently • Ability to work independently while also collaborating effectively with diverse teams across different office locations • Quick learner with strong organizational skills and the ability to effectively manage multiple priorities simultaneously • 2-3+ years of proven success in a quota-carrying Account Manager or Account Executive role, ideally within the SaaS industry • Strong computer skills; previous Gong, Slack, Salesforce, SalesLoft and/or PandaDoc experience • Proven ability to accurately forecast revenue and contribute to reliable business projections • Experience owning and managing the full renewal cycle • A consistent track record of exceeding sales targets and achieving measurable results • Familiarity with the SMB market and its unique challenges and opportunities

🏖️ Benefits

• An honest, open culture that emphasizes feedback and promotes professional and personal development • 6 self care days • A competitive salary • Work-life balance • Kind co-workers • Creative virtual team-bonding events