Account Manager, Channel Success

🔥 12 hours ago

🇮🇪 Ireland – Remote

💵 €53k - €60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 4%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Patch My PC

WebsiteLinkedInAll Job Openings

11 - 50 employees

☁️ SaaS

🔐 Security

🏢 Enterprise

SaaS • Security • Enterprise

Patch My PC is a company that provides software solutions for automated patch management and application updates. Their tools integrate with Microsoft solutions like ConfigMgr and Intune to automate the deployment and management of third-party applications across enterprise environments. With features such as custom pre- and post-install scripts, application lifecycle management, and detailed reporting and analytics, Patch My PC helps IT professionals, MSPs, and security teams enhance their patching processes, saving time and ensuring system security. The company offers products that are user-friendly and support thousands of applications, easing the management of software updates and enhancing endpoint security. Patch My PC stands out with its responsive support team and comprehensive integration capabilities.

📋 Description

• Manage new business from small partners and MSPs, including deal registration, partner communication, and internal follow-through. • Own the post-sales lifecycle for a portfolio of channel-sourced customer accounts, supporting onboarding, renewals, expansion opportunities, licensing, and ongoing partner success. • Serve as the primary Patch My PC contact for the end-user customer while coordinating with the originating partner on renewals, upgrades, deal registration, and other commercial activities. • Partner closely with the Partner Development Manager to align on renewal strategy, expansion opportunities, and partner engagement. • Build trusted relationships with partners and customers through timely communication, proactive guidance, and a consistently high-quality experience. • Maintain accurate CRM records for device counts, renewal dates, partner tiers, and partner attribution. • Surface adoption signals, health indicators, and satisfaction feedback to help strengthen account strategy.

🎯 Requirements

• 3+ years of experience working with channel partners, MSPs, resellers, or distributors in an account management, channel sales, partner management, or similar role. • Experience managing B2B technology accounts in an indirect or channel-influenced sales environment, with the ability to build strong end-user relationships while respecting the commercial ownership of the originating partner. • Strong commercial acumen with the ability to identify renewal risks, expansion opportunities, and customer health signals while delivering a consultative partner experience. • Demonstrated ability to manage a high-volume portfolio, prioritize competing demands, and consistently deliver a high-quality partner and customer experience. • Proven ability to collaborate across Sales, Customer Engineering, Marketing, and Operations to deliver successful customer outcomes. • Strong organizational skills with the ability to manage multiple priorities while maintaining a high level of accuracy and follow-through.

🏖️ Benefits

• Internet Stipend • Pension: 200% match up to 10% • Death In Service & Income Protection • Health & Wellness Benefit • Annual Leave • Holiday Days • Volunteer Days • Sick Leave • Bereavement Leave • Tuition Reimbursement • Charitable Donation • Matching Gym & Fitness Reimbursement