Tax Clerk, Customer Support, Accounting SaaS

Job not on LinkedIn

🔥 16 minutes ago

🗣️🇩🇪 German Required

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Logo of pathway solutions

pathway solutions

11 - 50 employees

Founded 2018

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

pathway solutions is a SaaS company that automates bookkeeping and accounting workflows for e-commerce and subscription (SaaS) businesses by integrating sales platforms and payment providers with DATEV. It provides prebuilt integrations for Shopify, Amazon, WooCommerce, Stripe, Chargebee, TikTok Shop and others to export invoices, revenues, payments, refunds and fees in DATEV-ready formats, create e-invoices, and enable compliant, automated reconciliations for merchants and tax advisors. The platform aims to save time, reduce manual errors, and ensure legal compliance for bookkeeping processes.

📋 Description

• Provide daily support to e‑commerce business owners by email and video calls on accounting issues • Ensure high customer satisfaction through clear and friendly communication • Identify recurring issues and improve solutions • Work closely with the Onboarding Automation team to ensure customer satisfaction

🎯 Requirements

• High self-motivation and results orientation (SMART Goals) • Experience using DATEV (mandatory) • Interest in the digitalization of the accounting/bookkeeping industry • Independent, structured and process-oriented working style • Openness to feedback, digital work and a remote-first way of working • Fluent in German and English

🏖️ Benefits

• Remote-first and family-friendly working hours — you choose when you work • Coaching budget • Mentoring • A diverse team • 30 days of vacation • Attractive compensation package • Opportunity to take on responsibility and grow

Apply Now

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