Senior Product Manager - CPaaS

March 20

Plivo

WebsiteLinkedInAll Job Openings

Simplifying business communications

Web 2.0 • Telephony 2.0 • Cloud Telephony • VoIP • SIP

201 - 500

Description

• Product feature analysis, result-driven planning, and execution through the entire product lifecycle. • This role would include gathering and prioritizing product requirements, requirement analysis, working with development teams as a product owner to lead implementation using agile methodology, and working closely with all the stakeholders to ensure all their business requirements are met. • Managing a team of analysts and guiding them into result-driven actionable items. • Effectively collaborate with customers and carrier partners to deliver best-in-class experiences. • Communicate product road map, project status, and issues to accounting operations, executive management, and other stakeholders, as necessary. • Engage closely with engineering and architecture in Agile methodology to help determine the best technical implementation/design while balancing time-to-market needs. • Partner with cross-functional teams at Plivo and external partners to design, build, launch, and market new features. • Use analytics, market research, usability studies, and competitive analysis to drive decision makingDefine and proactively monitor key performance metrics to support and inform product decisions. • Engage in problem-solving with BA to determine trends and root causes. • Partner with Customer Support teams in solving pain points for our users. • Partner with Legal, Privacy, Risk, and Compliance teams to ensure the products we deliver are within regulatory boundaries.

Requirements

• Bachelor's degree in Computer Science, Finance, Economics, or related discipline • Minimum 4 years of experience dealing with technical problem solutions as a product manager. • Proven track record for building, launching, and maintaining high-scale, successful products • Excellent communication and presentation skills - written and verbalInnovative, entrepreneurial, confident, and ability to multitask • Tech-savvy and loves to stay on top of industry trends

Benefits

• Remote First Culture. • Home office Infra Allowance. • Industry-leading compensation and benefits. • Premium Healthcare/Wellness benefits for Employee and Family. • Open culture and working with a young and dynamic team. • Career advancement opportunities. • Generous vacation policy leading to great work life balance.