Integrations Manager

🕒 April 15

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Primer

WebsiteLinkedInAll Job Openings

51 - 200 employees

💳 Fintech

Fintech • Payments

Primer is a company that offers a unified payment infrastructure, enabling businesses to streamline and optimize their payment processes. With its advanced technology, Primer provides solutions for managing payments, boosting conversion, enhancing payment success rates, and creating seamless checkout experiences. The platform is designed to give businesses the flexibility to integrate and customize their payment stack easily, connect with multiple payment services, and deploy fraud prevention tools. Primer aims to accelerate global growth for companies by simplifying payment operations, reducing fraud, and enhancing customer experiences.

📋 Description

• Owning the end-to-end experience of partner integrations, from onboarding through to ongoing support • Scoping, triaging and coordinating technical and product-related requests from partners and internal teams • Working closely with the Partnerships team to support onboarding, enablement, and how Primer is presented and sold • Ensuring partners complete all required technical, operational, and compliance processes during onboarding • Acting as a technical point of contact for our partners and merchants, helping them navigate Primer’s platform and APIs • Creating and maintaining clear feedback loops between our Partners, Product, Engineering and other teams • Identifying opportunities to improve and scale integration processes, including automation and smarter tooling • Continuously improving the quality of the partner experience, informed by feedback and NPS insights

🎯 Requirements

• Experience in a partner-facing technical role (e.g. Integrations, Solutions Engineering, Technical PM, Product Ops) • Strong communication skills, with the ability to explain technical concepts clearly to different audiences • Solid technical foundations, including experience working with APIs, SaaS platforms, and modern tech stacks • Confidence reading and understanding technical documentation and identifying gaps or friction points • A collaborative approach to working across Product, Engineering, Partnerships, and all other teams • A systems-thinking mindset, with an interest in automation, AI, and scalable ways of working • Experience in B2B SaaS environments (payments experience is a plus, but not essential)

🏖️ Benefits

• We are fully remote and globally distributed; and have been since day one • Competitive share options • Uncapped holiday, with 25 days minimum to be taken • Co-working space access • Workations & Company Retreat • The best equipment for your role • £500 towards your home office setup • Generous learning budget • Private Medical Insurance • A broad set of additional perks and benefits (*depending on location)