Qargo TMS
51 - 200 employees
Founded 2020
📦 Logistics
💼 Consulting
🚗 Transport
Logistics • Consulting • Transport
Qargo TMS is a tech scale-up that provides a Transport Management System (TMS) designed to transform the transportation and logistics industry by automating administrative processes and optimizing planning. Headquartered in London and Ghent, the company focuses on creating a user-friendly, intuitive SaaS platform that improves efficiency, profitability, and sustainability for transport operators and logistics businesses.
Account Manager
🔥 2 minutes ago
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Qargo TMS
51 - 200 employees
Founded 2020
📦 Logistics
💼 Consulting
🚗 Transport
Logistics • Consulting • Transport
Qargo TMS is a tech scale-up that provides a Transport Management System (TMS) designed to transform the transportation and logistics industry by automating administrative processes and optimizing planning. Headquartered in London and Ghent, the company focuses on creating a user-friendly, intuitive SaaS platform that improves efficiency, profitability, and sustainability for transport operators and logistics businesses.
📋 Description
• Manage and nurture client relationships post-implementation, ensuring satisfaction and success • Schedule quarterly business reviews, follow up on outstanding requests, and maintain an overview of client needs • Monitor client usage and performance to identify opportunities for added value, expansion, or optimisation • Collaborate with support, onboarding, and product teams to ensure seamless customer experiences • Provide client training and guidance to maximise platform benefits • Capture, document, and manage product feature requests and communicate progress to customers • Translate customer needs into roadmap input and boost overall customer satisfaction
🎯 Requirements
• 2–5 years of experience in account management, customer success, or another client-facing role • Experience in the transportation industry • Knowledge of container transport is a strong plus • Tech-savvy and comfortable working with SaaS products • Familiarity with APIs and integrations • Comfortable with upselling and commercial objectives • Natural commercial drive and enjoyment of presentations or demos • Strong interpersonal and communication skills • Excellent problem-solving skills and a proactive, customer-centric mindset • Ability to work independently and collaboratively while managing multiple priorities • Comfortable visiting clients regularly across Ireland
🏖️ Benefits
• A competitive salary package and benefits • Growth opportunities in a fast-scaling tech company • Flexible working hours • Freedom to use your home office as your base • Being part of a driven and inclusive team transforming the logistics industry
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