Quality Business Solutions - QBS
11 - 50 employees
Founded 2009
Quality Business Solutions (QBS) is a leading technology services’ provider, providing bleeding edge business solutions and consultation with focus in governmental, telecommunication, financial, and industrial sectors. Our business solutions include, but not limited to, Enterprise Application Integration (EAI), Business Process Management (BPM), Business Intelligence (BI), Project Management, Consultation, and Custom Software Development.
Lead Generator
Job not on LinkedIn
🕒 March 31
🗣️🇪🇸 Spanish Required
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Quality Business Solutions - QBS
11 - 50 employees
Founded 2009
Quality Business Solutions (QBS) is a leading technology services’ provider, providing bleeding edge business solutions and consultation with focus in governmental, telecommunication, financial, and industrial sectors. Our business solutions include, but not limited to, Enterprise Application Integration (EAI), Business Process Management (BPM), Business Intelligence (BI), Project Management, Consultation, and Custom Software Development.
📋 Description
• Make outbound calls to customers, greeting them and introducing yourself and the company • Listen actively and avoid interrupting customers during their questions or conversations • Explain and educate customers about our processes • Answer follow-up questions to the best of your ability • Collect customer information and identify their specific product and service needs • Communicate simultaneously with customers and our Dispatch Team to coordinate convenient on-site appointments • Enter all gathered information directly into our CRM • Thank customers for their time
🎯 Requirements
• Excellent interpersonal skills and professional phone etiquette • Ability to remain calm and productive during periods of high call volume • Strong information retention and attention to detail • Typing speed of 30+ WPM with accurate data entry • Good spoken English (approximately 85% proficiency)
🏖️ Benefits
• Comprehensive initial training and ongoing continued education • Option to work from home up to 95% of the time after training • Supportive remote team environment with positive colleagues • Potential for full-time advancement with competitive benefits
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