The leader in Continuous Product Design.
Continuous Product Design • Product Analytics • Session Replay • Performance Metrics
501 - 1000
💰 $200M Series B on 2021-01
March 20
🇺🇸 United States – Remote
💵 $90k - $125k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success + Account Manager
The leader in Continuous Product Design.
Continuous Product Design • Product Analytics • Session Replay • Performance Metrics
501 - 1000
💰 $200M Series B on 2021-01
• Support a portfolio of clients • Manage technical implementation, onboarding, adoption, and growth • Guide clients to define requirements and create innovative solutions • Equip stakeholders with capabilities to execute digital strategy • Develop custom JavaScript functions • Configure alerts, dashboards, and reports for real-time visibility to digital platform performance
• Past experience developing, implementing, or managing digital solutions • Professional Services, Customer Success, Sales Engineering, or related roles preferred • Solid understanding of web technologies, analytics, and front-end development • Development experience with HTML, CSS, and JavaScript • Proficiency in JavaScript development • Experience with digital analytics solutions • Knowledge of browser developer tools • Familiarity with page load lifecycle • Project and time management skills • Excellent verbal and written communication skills • Ability to connect with diverse audience • Travel estimated once per month • Compensation: $90,000 - $125,000 base | bonus eligible
• Remote-first company • Coaching and training programs for career acceleration • Regular company-wide events • Employee Resource Groups for discussion and reflection • Build lasting relationships with customers
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