Medical Virtual Assistant

Job not on LinkedIn

🔥 4 minutes ago

🇵🇭 Philippines – Remote

💵 $5 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 0%

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📋 Description

• Utilize your familiarity with EMR systems to manage patient records efficiently and accurately. • Update and maintain EMR systems with new patient information, medical history, and treatment plans. • Provide exceptional customer service by promptly and professionally responding to patient inquiries via phone, email, or chat. • Explain our services to new patients, ensuring they have a clear understanding of how our systems work and what to expect. • Assist healthcare professionals in scheduling appointments, managing calendars, and coordinating follow-up care. • Collaborate with medical billing teams to ensure accurate coding and billing information. • Maintain strict patient confidentiality and adhere to HIPAA regulations in handling sensitive medical information. • Work closely with the team to ensure seamless coordination and communication.

🎯 Requirements

• Previous experience as a Medical Virtual Assistant or in a similar role is preferred. • Proficient in using EMR systems, with a strong understanding of medical terminology and documentation. • Excellent communication skills, both verbal and written, with the ability to explain complex medical concepts to patients in a clear and concise manner. • Strong organizational skills and attention to detail, ensuring accurate record-keeping and data entry. • Demonstrated ability to multitask and prioritize responsibilities in a fast-paced environment. • Proven track record of providing exceptional customer service and maintaining professional relationships with patients and healthcare professionals. • Ability to work independently and collaboratively as part of a remote team. • Familiarity with medical billing and coding processes is a plus.

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