regiocom SE
5001 - 10000 employees
Founded 1996
⚡ Energy
🤝 B2B
🏢 Enterprise
Energy • B2B • Enterprise
regiocom SE is a German business-to-business provider of IT, software and customer-care services focused on the energy sector. The company offers BPO processes for grid operators and energy suppliers, market transparency and regulatory services (e. g. , MaStR, IDA feed-in billing), cloud and IT services, service-center operations, and bespoke software development for energy document standards. regiocom positions itself as an experienced, enterprise-focused partner for utilities and other organizations needing integrated IT, regulatory and customer service solutions.
Customer Service Representative – Vodafone
Job not on LinkedIn
🕒 January 31
🗣️🇩🇪 German Required
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regiocom SE
5001 - 10000 employees
Founded 1996
⚡ Energy
🤝 B2B
🏢 Enterprise
Energy • B2B • Enterprise
regiocom SE is a German business-to-business provider of IT, software and customer-care services focused on the energy sector. The company offers BPO processes for grid operators and energy suppliers, market transparency and regulatory services (e. g. , MaStR, IDA feed-in billing), cloud and IT services, service-center operations, and bespoke software development for energy document standards. regiocom positions itself as an experienced, enterprise-focused partner for utilities and other organizations needing integrated IT, regulatory and customer service solutions.
📋 Description
• You answer incoming customer calls (no cold calling!). • You assist with technical questions about internet & TV. • You persuade customers to stay with us (winback). • You advise on tariffs and suitable solutions. • You document your calls and ensure customer satisfaction.
🎯 Requirements
• Excellent German skills (C1) • Enjoy communicating and providing service • Inbound sales experience is a plus but not required • Motivated, willing to learn and target-oriented • Confident using PCs and CRM systems • Calm, friendly and solution-oriented approach — even in difficult conversations
🏖️ Benefits
• Permanent contract from day one • €2,460 fixed salary + €0.50/h bonus • Strong commission model — uncapped earning potential • Fully paid onboarding & ongoing coaching • Up to 30 days of vacation • Hybrid work after the probationary period — including a home office allowance • Subsidy for the Deutschlandticket or e-bike leasing • Training through our “Talent” program — we support your long-term development
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