Account Manager

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🔥 50 minutes ago

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Remote Team World

WebsiteLinkedInAll Job Openings

11 - 50 employees

📚 Education

🏪 Marketplace

☁️ SaaS

Education • Marketplace • SaaS

Remote Team World is a platform that helps people find legitimate remote jobs worldwide and build remote-focused careers. The site aggregates 5,000+ remote job listings across 150+ countries and works with 300+ companies, claiming 25,000+ placements. It offers an AI-powered CV builder, free skill assessments (6 skill areas like Remote Communication, Productivity, Tech & Tools, Written Communication, Team Collaboration, Professional Presence), and expert-led courses tailored to remote work (productivity, LinkedIn, interview prep, etc. ). Users can create profiles, take assessments and courses to prove skills, and apply to verified remote positions. The platform emphasizes verified employers, no scams, and tools for remote-focused jobseekers.

📋 Description

• Manage a portfolio of UK-based client accounts, ensuring high satisfaction and retention • Handle client queries, escalations, and ongoing communication efficiently • Communicate effectively with internal teams and external stakeholders across time zones • Maintain accurate records of client interactions, contracts, and account data • Use CRM platforms, project management software, and communication tools • Support the wider team with reporting, presentations, and strategic account planning • Identify opportunities to upsell, cross-sell, or improve the client experience

🎯 Requirements

• 2+ years of experience in account management, client services, or a related field • Excellent written and verbal communication skills in English • Strong organisational skills with the ability to manage multiple accounts simultaneously • Proficient in CRM systems and Microsoft Office or Google Workspace • Able to work independently and manage your own time effectively • Experience working with UK-based clients or employers is advantageous • Must have a reliable laptop, stable internet connection, and a quiet working environment.