Software Engineer, Developer Experience

April 2

Replicant

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The Leader in Contact Center Automation.

Artificial Intelligence • Telephony • Machine Learning • Conversational AI • TTS

51 - 200

Description

• Actively participate in the design, implementation, and maintenance of CI/CD pipelines • Support the setup and configuration of internal environments for efficient testing and debugging • Enhance observability across the platform to reduce analysis time • Increase automated integration and end-to-end test coverage • Demonstrate technical solutions to a wide audience • Collaborate with engineering teams to address technical debt and pain points • Provide feedback on requirements and technical requirements translation • Work closely with product, engineering, and delivery teams to understand needs

Requirements

• Bachelor's degree in Computer Science or related field or equivalent work experience • Strong experience with designing optimal CI/CD pipelines • Strong experience with programming in Typescript • Deep knowledge and experience in system architecture and design • Solid understanding of cloud computing platforms (e.g., Google Cloud Platform, AWS, Azure, etc.) • Experience with frontend and backend development • Experience with observability tools including Prometheus, Grafana, OpenTelemetry • Experience with telephony and NLP/NLU technologies preferred • Excellent problem-solving skills and ability to identify inefficiencies • Experience in an agile environment using frameworks such as Scrum/Kanban • Excellent communication skills • Proven ability to identify and resolve technical debt • Comfortable working in a fast-paced environment

Benefits

• Work with a leading Contact Center Automation company • Opportunity to work with Large Language Models (LLMs) • Collaborate with top technologists and go-to-market leaders • Chance to make a global impact • Competitive salary and benefits package