Account Executive – EU

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respond.io

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

💼 Consulting

📣 Marketing

🛍️ eCommerce

💰 $7M Series A on 2022-09

Consulting • Marketing • eCommerce

respond. io is a comprehensive customer conversation management platform that facilitates lead capture and conversion through various messaging apps. It enables businesses to communicate with leads from multiple sources, automate chat responses, and route conversations to the right agents, optimizing the sales process. The platform also integrates with CRM systems to provide seamless updates and insights about customer interactions, enhancing marketing and customer retention strategies.

📋 Description

• Proactively seek new sales opportunities to drive revenue growth • Own and manage the sales cycle from discovery to close, including qualification, solution presentation, negotiation, and closing • Educate potential customers on the value of respond.io • Recommend tailored solutions based on customers’ business needs and usage patterns • Manage multiple customer relationships throughout the sales process • Handle inbound inquiries regarding billing, legal, security, and technical concerns • Advocate for customers and collect feedback to support product enhancements • Monitor industry trends, competitive offerings, and emerging technologies • Collaborate with Customer Success and other teams on client handovers, feedback, and product improvements • Develop strategic plans for key accounts to expand usage and identify upsell and cross-sell opportunities • Assist with additional tasks and responsibilities as needed

🎯 Requirements

• Prior experience in B2B SaaS sales • Proven success selling to mid-market accounts within the EU region • Exceptional proficiency in clear and concise spoken and written English • Fluency in at least one of French, German, or Dutch is required • Proven track record of closing sales deals within a B2B SaaS company highly preferred • Passion for identifying customer needs and ensuring customer satisfaction • Ambitious and goal-driven mindset • Ability to thrive in a flexible and dynamic environment • Resilience when facing challenges • Familiarity with solution selling or similar methodologies • Resume must be in English

🏖️ Benefits

• Virtual events like talent shows, Among Us nights, and online game sessions • Highly competitive compensation package • Flexible working environment • Flexible working hours that fit your lifestyle, wherever you're based • Globally distributed team and diverse, inclusive culture • Growth and development opportunities with collaborative teammates