Virtual Sales Representative Assistant

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Restaurant Supply

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1999

🛍️ eCommerce

🤝 B2B

eCommerce • B2B

Restaurant Supply is a premier online restaurant supply store offering nearly one million commercial-grade kitchen products for professional and residential use. The company sells restaurant equipment, commercial refrigeration, dishwashers, smallwares, tableware, janitorial supplies and more, with volume pricing, bulk purchasing, financing options, and fast nationwide shipping. It serves foodservice operators, institutional kitchens and home cooks, and also provides design/build services, procurement support, installation coordination, and post-purchase equipment support.

📋 Description

• Call and check lead times for items directly with factories, ensuring accurate and timely information is relayed to the sales team and customers. • Obtain order updates and track shipments, providing valuable customers with timely and precise tracking information. • Assist in entering orders into the system, ensuring accuracy and efficiency in the order processing phase. • Conduct follow-up communications with customers to confirm their satisfaction with the products and services received, addressing any concerns to maintain high customer satisfaction. • Support the sales team with various tasks as needed to facilitate the growth of sales, including administrative support, data entry, and customer service efforts.

🎯 Requirements

• 5+ Years of Customer Service or Sales experience. • Excellent proficiency in English must be able to speak and write fluent English. • High interpersonal skills, with an emphasis on effectiveness in cross-functional team collaboration. • Exceptional organizational skills with the capability to manage multiple projects and priorities, meet deadlines, and excel in a fast-paced environment. • Proficiency in CRM software (Netsuite) and Microsoft Office products (Excel). • High attention to detail and a commitment to accuracy and precision.

🏖️ Benefits

• Competitive salary • Competitive bonus structure • Medical, vision, and dental coverages • Virtual position with Flexible Schedule and freedom. • Special pricing on all our commercial kitchen equipment and supplies. • Expert trainings and company paid continual education offerings.