Billing Account Manager

July 29, 2023

RethinkFirst

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Rethink First is a global health technology company providing cloud-based treatment tools, training and clinical support

51 - 200

Description

• Ensure strict HIPPAA-compliant confidentiality with all client-related data • Review & interpret payor contracts for customers • Manage full RCM for assigned client accounts • Evaluate, troubleshoot, and follow-up on customer concerns • Review customer account reports and follow up to ensure any flags/concerns are notated pro-actively • Facilitate regular customer meetings • Research specific payor billing rules as needed and update/maintain internal payor database • Review client billing documentation to ensure claims are submitted based on payor requirements • Create claims and patient statements • Submit claims electronically for primary and secondary payors • Collecting for services using billing software • Follow up on rejections, denials, and any outstanding claims • Submit corrected claims as needed • Post payments and maintain A/R • File appeals to insurance and to insurance commissioner as needed • Stay informed about Payor and Industry Billing rules • Assist Billing Manager to train, direct, develop and evaluate new staff • Develop and perform quality assurance audits to ensure timelines for billing are being met. • Measure and monitor key metrics related to work performance • Foster a positive work environment for colleagues

Requirements

• Bachelor’s degree in related field • 2-3 years of experience in billing for ABA, speech therapy, occupational therapy and physical therapy • 1-2 years of account management experience • Experience working directly with both major commercial insurance companies as well as state Medicaid programs • EXCEPTIONAL attention to detail, critical thinking, and excellent communication with clients and insurance companies • Experience using Kareo Billing software • CPB or other professional billing designation is strongly preferred • Proficient using and fluent in Microsoft Suite (Outlook, Excel, Word)

Benefits

• PTO after a 90-day introductory period • Paid Holidays with an additional (1) Floating Holiday • Generous Health, Dental & Vision benefits package • 401k + Matching • Our commitment to an inclusive workplace