Account Manager – Trust Accounting

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🕒 June 29

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Rex Software

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Rex Software is a comprehensive software platform designed for real estate agencies. It offers a suite of tools for managing sales, rentals, property management, marketing, agency websites, and customer service. Rex provides solutions that enhance productivity and streamline real estate operations through features such as a CRM, AI-driven marketing, automated workflow, and seamless integrations. The platform is tailored to meet the needs of agents, admins, and property managers, helping them to improve efficiency, communication, and customer experience in real estate transactions.

📋 Description

• Own the end-to-end lifecycle of your client portfolio, from onboarding through to long-term relationship management and service optimisation • Act as the primary point of contact for your clients and build trusted relationships • Proactively identify risks and opportunities, coordinate resources across the operational teams • Lead the onboarding of new clients and ensure a seamless transition into Rex RealTrust systems • Conduct regular client meetings, progressing from onboarding check-ins to ongoing relationship reviews • Monitor client satisfaction and proactively address concerns • Drive continuous improvement initiatives that enhance both the client experience and operational efficiency

🎯 Requirements

• Demonstrated commercial property management experience using Cirrus8 • Proven experience in both Commercial Property Management and Trust Accounting • Strong understanding of commercial property operations, trust accounting processes and industry legislation • Excellent client relationship and stakeholder management skills • Outstanding verbal and written communication skills • Confidence leading client meetings, presentations and training sessions • Strong organisational skills with the ability to manage multiple priorities and client portfolios • A proactive, solutions-focused mindset with excellent problem-solving ability • Commercial awareness and a commitment to delivering exceptional client outcomes.

🏖️ Benefits

• Competitive salary • Performance incentive program