Regional Partner Manager

🕒 April 21

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RingCentral

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1999

📡 Telecommunications

☁️ SaaS

Telecommunications • SaaS • Collaboration

RingCentral is a leading global provider of cloud-based communications and collaboration solutions for businesses. It offers a comprehensive suite of services including voice, video, messaging, and collaboration tools that integrate seamlessly across devices to enhance communication and productivity. Over 400,000 organizations worldwide, from small businesses to Fortune 1000 companies, rely on RingCentral to connect teams, manage customer interactions, and conduct virtual events. With its robust and secure platform, RingCentral empowers businesses to stay connected and efficient, supported by AI-driven capabilities and a strong emphasis on innovation and reliability.

📋 Description

• Build and maintain "C-suite" level relationships with reseller partners, serving as a consultant on their business growth. • Educate partners on the value of our AI product suite, demonstrating how integrated intelligence differentiates RingCentral in a crowded market. • Develop high-impact joint business plans that align revenue targets with modern marketing initiatives and technical certifications. • Collaborate with partners to identify and penetrate Enterprise and Mid-Market accounts, providing expert-level support throughout the sales cycle. • Drive adoption of the RingCentral Partner Portal and advanced sales tools to maximize partner productivity. • Lead partner engagements, focusing on the "Total Experience" (TX) by combining employee communications and customer experience solutions. • Deliver agile training programs that keep partners ahead of the curve on AI features, security compliance, and hybrid work trends. • Facilitate workshops and certifications that empower partner sales teams to sell "value-out" rather than "feature-down." • Manage a rigorous cadence of QBRs (Quarterly Business Reviews), using data-driven insights to optimize partner performance against KPIs. • Provide accurate forecasting and pipeline visibility to leadership via Salesforce. • Act as the "Voice of the Partner" internally, collaborating with Product, Marketing, and Customer Success teams to refine our channel-first strategy.

🎯 Requirements

• 3+ years in channel sales or partner management, with a specific focus on SaaS, Cloud, or AI-driven communication technologies. • A proven history of exceeding quotas through MSP, Reseller and VAR (Value-Added Reseller) channels. • Deep experience navigating the transition from legacy PBX systems to modern, AI-enhanced cloud environments. • Ability to articulate the business impact of AI and Machine Learning in the communications space. • Expert negotiation, presentation, and relationship-building skills. • Ability to translate complex sales data into actionable territory growth plans. • Proficiency in Salesforce.com and modern partner relationship management (PRM) tools.

🏖️ Benefits

• Healthcare reimbursement • Group life insurance and group salary continuation • Superannuation Fund • Employee Stock Purchase Plan (ESPP) • Supplemental Business Travel Medical • Employee Assistance Program (EAP) with 24/7 counseling sessions • On-demand digital 1:1 wellness coaching • Mobile and internet reimbursement • Leave entitlements, paid time-off, personal/carer's leave, paid holidays