No measurement methodology is perfect—why limit yourself to one?
Advertising • Analytics • User Acquisition • Attribution • Marketing Measurement
51 - 200
💰 $500k Seed Round on 2016-03
April 18
No measurement methodology is perfect—why limit yourself to one?
Advertising • Analytics • User Acquisition • Attribution • Marketing Measurement
51 - 200
💰 $500k Seed Round on 2016-03
• Manage communication SLAs and respond to customer inquiries efficiently via Intercom. • Set up and modify data structures in Rockerbox to meet client requirements. • Collaborate with vendors for marketing tracking implementation and ensure timely delivery of marketing data. • Assist in creating onsite pixels via Google Tag Manager (GTM) and ensure accurate data collection. • Ensure the correct integration of Rockerbox's tracking parameters with clients' advertising assets. • Resolve client inbound requests promptly, providing best-in-class technical support. • Maintain a feedback loop with the product team to drive continuous improvements. • Improve issue resolution turnaround times for clients, impacting customer satisfaction and renewal rates.
• 2-4 years of experience in a technical support or automation role. • Proficiency in Excel, SQL, or Python. • Experience with Google Tag Manager (GTM) and project management tools (e.g., Jira or Asana). • Strong verbal and written communication skills in English. • Strong problem-solving mindset and a desire for task automation. • Understanding or familiarity with adtech and martech. • Self-driven with initiative and a focus on delivering exceptional customer service. • Experience in advertising operations in digital media, publishing, or agency is a plus. • Ability to work during US ET business hours.
• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service
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