Podcast Account Manager

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RunRemote

WebsiteLinkedInAll Job Openings

1 - 10 employees

📣 Marketing

📦 Logistics

✈️ Travel

Marketing • Logistics • Travel

RunRemote is a recruitment partner that helps companies hire top-rated remote professionals from the Philippines. The firm sources, thoroughly vets, and interviews candidates to present a short list of full‑time hires who work directly for the client, promising significant cost savings (around 70%) and typically placing candidates within 3–4 weeks. RunRemote charges a one-time success fee, offers ongoing support and a 90‑day guarantee, and focuses on roles across sales & marketing, operations, finance, customer experience, HR and design.

📋 Description

• Manage a portfolio of podcast clients and sponsors as the primary day-to-day contact • Build professional client relationships and maintain regular communication • Coordinate podcast production timelines and ensure deliverables are ready for scheduled publishing dates • Liaise with production, editing and social media teams to communicate client requirements • Track milestones, deadlines and deliverables, identifying and addressing delays or risks • Coordinate client requests including artwork, thumbnails, raw files and social media assets • Work backwards from launch and publishing dates to ensure deliverables are received and completed on time • Prepare client updates and check-ins using podcast and social media performance metrics • Gather performance data from Spotify, Apple Podcasts and social media channels • Explain performance results and changes in engagement, listens, views and other metrics to clients • Manage client feedback and expectations when creative recommendations differ from client preferences • Gather supporting information or examples to communicate creative recommendations • Prepare meeting notes, action items and follow-ups • Maintain accurate client information, project documentation and tracking records • Improve client experience, communication processes and internal workflows

🎯 Requirements

• At least 5 years of experience in Client Success, Account Management, Customer Success, Project Management or a similar client-facing role • Excellent relationship-building skills and a highly personable approach • Experience managing multiple clients, stakeholders and concurrent projects • Strong follow-up skills and ability to proactively track deadlines, deliverables and outstanding actions • Comfortable working with spreadsheets, reporting templates and basic performance metrics • Able to communicate numbers and performance results clearly, including declines or unexpected outcomes • Strong problem-solving skills and ability to handle differing opinions or challenging client conversations professionally • Proactive, resourceful and capable of working independently after an initial onboarding period • Ability to identify when timelines are slipping and proactively communicate or escalate issues • Strong organisational skills with exceptional attention to detail • Proficient using Google Spreadsheets, Slack and other digital collaboration platforms • Previous experience with podcasts, podcast production, media, digital marketing, content production or an agency would be advantageous • Experience managing podcast clients, sponsors or content creators would be advantageous • Familiarity with Spotify and Apple Podcasts would be advantageous • Understanding of podcast performance metrics, social media engagement and audience behaviour would be advantageous

🏖️ Benefits

• Great opportunities for career growth • Opportunity to work in an amazing environment • 100% remote work • No daily commute