Account Executive

🕒 June 23

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Salesforce

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Work in lockstep with the lead Account Managers in Cape Town to develop key customer stakeholder relationships and drive customer satisfaction. • Develop and drive the overall long-term strategy for the accounts, aligned with customer business objectives. • Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc. • Evangelise the benefits of the Salesforce Customer 360 proposition. • Drive growth across our customers and prospects in Retail and Financial Services verticals. • Work closely with internal and external stakeholders to manage complex deal cycles. • Provide a level of deep technical knowledge of the Salesforce Customer 360, and how it fits within the customer landscape. • Build and execute a whitespace penetration plans.

🎯 Requirements

• Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities • Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses • Solutioning: Identifies compelling value propositions that address customer needs by demonstrating a deep understanding of technology solutions • Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom) • Resource Application: Continuously runs toward results using the full capabilities of available resources and tools. • Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success

🏖️ Benefits

• well-being reimbursement • generous parental leave • adoption assistance • fertility benefits

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