Customer Operations Associate I

December 21, 2023

SamaCare

WebsiteLinkedInAll Job Openings

We build software to reduce the administrative burdens that harm patient care.

11 - 50

💰 $12M Series A on 2022-01

Description

• This role will focus on managing electronic paperwork sent to and from insurance companies, as well as curating insurance company documents for our internal database. This role will also involve speaking with insurance companies via telephone to get information regarding submitted requests. The Customer Operations Team also responds to questions submitted by our medical practice users via chat function or email correspondence. We pride ourselves on being friendly, approachable, and knowledgeable about the healthcare industry.

Requirements

• 1+ years in customer support • Experience in health insurance; billing or prior authorizations is a plus

Benefits

• Full-time employment • Hourly pay of $17.00 - $22.00 per hour (depending on experience and geographic location)