Senior Director, Americas Revenue Operations

May 9

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1001 - 5000

Description

• Work with the Americas SVP to develop and implement sales strategies designed to achieve overall business objectives and financial targets, including predictability of the business • Work with Sales leadership and Global Revenue Operations to design and operationalize the Americas GTM Strategy through the Annual Operating Plan. Develop and execute business plans including territory designs, headcount plans, booking targets, discount and pricing goals • Lead the Americas forecast processes, ensuring accurate data has been provided and timelines have been met; provide quality analytics to the viability of the forecast and pipeline strength • Set up and lead our operational cadence to ensure all aspects of our business is being inspected and managed including pipeline reviews, forecast inspection, tactical quarter-end business reviews and interpreting other key Sales KPIs for our Sales leadership team • Use knowledge of company products, strategy, tools, and processes to oversee revenue operations activities to achieve company objectives • Analyze and assess all aspects of the Americas operations. Proactively provide recommendations on performance and productivity improvement strategies and actions. Execute against the strategies and actions under the direction and leadership of the Americas SVP and VP Global Revenue Operations • Be the leader for all Revenue Operations activities for our Americas Sales geography • Be the first line of assistance to the Sales Leaders for issues with systems and processes and liaison with Global Revenue Operations to make ongoing improvements and updates • Build, hire and lead an Operations team to support a fast-growing Americas Sales organization • Drive continuous process improvements as the business matures, elevating concerns and issues to Revenue Operations leadership and developing solutions to allow for scale in everything we do

Requirements

• Minimum 12 years of experience in the technology industry, with at least 8 of those years working in Revenue/Sales Operations in the Americas • Previous experience as the Head of Revenue/Sales Operations for Americas in a high growth software business, preferably operating in a SaaS business • Results-orientated with strong decision-making skills and ability to prioritize multiple objectives while meeting aggressive deadlines and financial targets • Ability to provide consultative input to Americas SVP and VP Global Revenue Operations regarding performance and productivity analysis • Willing to contribute in all areas of the business, including outside the typical scope of Revenue Operations, to support the Americas SVP in scaling the business • Expertise in forecast management, pipeline management, deal structuring, SFDC, analytics, and reporting • Extensive experience and knowledge of sales operations and enterprise sales models, including multi-channel distribution • Experience doing data analysis, modeling, and/or financial analysis to support and drive business decisions • Ability to build relationships with all levels and across all functions of the company • Bachelors degree required in either a business or technology discipline

Benefits

• Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA • Unlimited PTO • Industry-leading gender-neutral parental leave • Paid Company Holidays • Paid Sick Time • Employee stock purchase program • Disability and life insurance • Employee assistance program • Gym membership reimbursement • Cell phone reimbursement • Numerous company-sponsored events, including regular happy hours and team-building events