Client Onboarding Executive

Job not on LinkedIn

🔥 12 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚀 Onboarding Specialist

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 32 days.
• No salary listed.

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Sleek

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

💼 Consulting

⚖️ Legal

📦 Logistics

Consulting • Legal • Logistics

Sleek is a digital platform that provides comprehensive business services aimed at small and medium enterprises (SMEs). The company specializes in company incorporation, accounting, payroll, corporate secretary services, and business account setup. Sleek enables businesses to streamline their administrative tasks and compliance processes through a user-friendly, digital platform. Operating globally, Sleek is committed to offering fast and efficient services with transparent pricing, making the process of setting up and managing a business hassle-free and entirely digital.

📋 Description

• Own the end-to-end client onboarding journey for new Sleek clients • Deliver a tailored, fast, accurate, and compliant onboarding experience • Maintain accuracy in client billings and statutory filings • Process client onboarding within the goal of less than three business days of “Sleek Time” • Proactively inform clients about roadblocks or additional information required • Maintain high CSAT and minimise time to onboard • Apply ACRA regulations, the Companies Act 1967, and AML/CFT policies • Organise daily tasks, follow SOPs and onboarding processes, and maintain client confidentiality • Use Sleek’s automation and AI tools to streamline manual tasks • Provide monthly process-improvement feedback to management • Collaborate with the Head of Client Onboarding and Team Leader on strategic roadmaps and scalable workflows • Resolve client queries and escalate complex matters when necessary • Collaborate with Compliance, Corporate Secretary, and Sales teams

🎯 Requirements

• Based in the Philippines • Recognised degree or diploma in Business Administration or equivalent • Ideally experience in client-facing roles, handling sensitive information and complex client matters • Hands-on experience with Google Workspace, Microsoft applications, and various productivity software • Good understanding of Singapore regulatory compliance, including ACRA and AML/CFT, highly preferred • Self-motivated, proactive, highly organised, and detail-oriented • Ability to thrive in a fast-paced, technology-driven, and VUCA environment • Excellent interpersonal and communication skills • Willingness to undergo background screening, including education, criminal history, political exposure, bankruptcy, or adverse credit checks • Demonstrated behavioural attributes including ownership, humility, structured thinking, data-driven decision-making, and ability to handle difficult conversations positively

🏖️ Benefits

• Work from home 5 days per week • Flexible start times to accommodate family or other needs • Fully remote from anywhere in the world for 1 month each year • Competitive market salaries • Generous paid time off and holiday schedules • Employee share ownership plan for eligible staff • Internal and external-facing training programmes • Responsibility and autonomy • Diverse and inclusive environment • B Corp-certified employer

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