
11 - 50 employees
💼 Consulting
☁️ SaaS
Consulting • SaaS • Customer Support
SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.
🔥 12 hours ago
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11 - 50 employees
💼 Consulting
☁️ SaaS
Consulting • SaaS • Customer Support
SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.
• Answer incoming patient calls professionally and promptly • Schedule, reschedule, and cancel appointments • Respond to patient inquiries and provide information about services • Follow up with leads and prospective patients • Convert inquiries and leads into scheduled appointments • Build rapport and establish trust with patients • Handle questions, concerns, and objections with empathy and confidence • Maintain accurate patient and appointment records • Provide excellent customer service throughout each interaction • Support general reception and administrative tasks as needed
• Previous experience as a Medical Receptionist, Patient Coordinator, Customer Service Representative, or similar role • Experience in sales, lead conversion, or appointment setting • Healthcare, medical, aesthetic, wellness, or dental experience is highly preferred • Excellent spoken and written English • Strong phone presence and communication skills • Confident, persuasive, and comfortable handling objections • Strong follow-up and organizational skills • Empathetic and professional when handling patient interactions • Ability to work independently in a remote environment
• Remote work arrangement • Full-time employment
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