Appointment Setter, Sales Representative

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Sourcefit

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🎯 Recruiter

B2B • SaaS • Recruitment

Sourcefit is a leading business process outsourcing company with headquarters in the Philippines and offices in the Dominican Republic, Armenia, Madagascar, and South Africa. Founded in 2009, Sourcefit specializes in providing custom offshore and nearshore staffing solutions across various industries including IT, Finance, Healthcare, Retail, and more. They focus on offering efficient and cost-effective BPO services such as telesales, customer support, content moderation, IT support, web development, and more. Sourcefit is committed to building long-term value for organizations through customized, efficient, and integrated offshore staffing solutions.

📋 Description

• Contact warm inbound leads generated through Facebook, website inquiries, and other marketing campaigns. • Engage prospects via phone, email, SMS, and other communication channels as required. • Conduct initial qualification conversations to understand the prospect's background, interest level, business goals, availability, and suitability for franchise ownership. • Provide a high-level overview of the franchise opportunity and answer basic inquiries. • Build rapport and maintain consistent follow-up with prospects who are not yet ready to proceed. • Schedule qualified prospects for consultations with the onshore Franchise Sales team. • Maintain accurate records of all interactions, notes, and appointment outcomes within the CRM. • Manage lead pipelines and ensure timely follow-up on all assigned inquiries. • Re-engage aged or inactive leads to identify renewed interest. • Meet or exceed targets for contact rates, qualified appointments, and appointment attendance. • Coordinate closely with the sales team to ensure smooth handover of qualified prospects.

🎯 Requirements

• Minimum 2 years of experience in appointment setting, lead generation, outbound calling, or inside sales. • Excellent verbal and written English communication skills. • Experience supporting Australian or New Zealand clients is highly preferred. • Strong interpersonal skills with the ability to quickly build trust and rapport over the phone. • Comfortable handling objections and keeping conversations focused on securing appointments. • Experience using CRM systems and maintaining accurate lead records. • Strong organizational and follow-up skills. • Self-motivated, goal-oriented, and able to work independently in a remote environment.

🏖️ Benefits

• Work from Home • Flexible work hours