Leave Payroll Analyst

April 5

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Sparrow

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Finally, stress-free employee leave.

51 - 200

Description

• As a Leave Payroll Analyst on Sparrow's Customer Experience team you will be responsible for preparing employee leave and payroll calculations for our customers, and will have a hand in helping us build a better product. Provide internal support for our leave specialists with leave and payroll calculations: Work with the leave specialists by preparing customized and personalized payroll plans and payroll reconciliations for our customers' payroll teams. Act responsively, accurately, and with attention to customers' payroll deadlines. Ensure correct personalized payroll plans are calculated on the Sparrow dashboard. Interface and collaborate comfortably with a variety of key parties including: leave specialists, sales and marketing, and engineering teams through various channels (instant message, email, video chat). Effectively collaborate with our customers' payroll teams to ensure they love Sparrow: Work with onboarding specialists to understand our customers' payroll needs. Assist with the setup of customized personalized payroll plans, payroll schedules, and payroll workflows. Share best practices for leave payroll when needed. In collaboration with the Sparrow team, build a better product: Collect and share product feedback. Identify improvements in payroll calculations software and services. Provide input on payroll system integrations. Implement process improvements to resolve inefficiencies and address customer pain points.

Requirements

• 2-5 years of experience in either data-focused operations, payroll, accounting, or bookkeeping. • Excellent spreadsheet skills. Adept at using Excel functions, formulas, and cell formatting. • Superior organization skills and detail-oriented. You're able to manage a multitude of tasks with accuracy and attention to deadlines. • Outstanding verbal and written communication skills. Clear, empathetic communicator able to distill complex information to ensure understanding. Is able to work with different communication styles. • Trustworthy. You act with discretion and can be trusted to handle confidential information appropriately. • Learner's mindset. Highly self-directed, adaptable, and open to feedback and implementation in a fast-paced, always changing environment. • Someone looking for something new. This is not a traditional payroll role so you will not be doing full-cycle payroll. Instead, you will create payroll plans for our customers. • Able to become a subject matter expert. Your coworkers and Sparrow customers will look to you as a go-to resource for all things payroll.

Benefits

• Our work at Sparrow is impactful. We help People teams with one of the hardest parts of their job, and we support employees at a time when they need it most. We’re driven by our mission, much like a nonprofit, but with the resources and scale of a fast-growing venture-backed company. Sparrow is proud to be an equal opportunity employer. While we are united by our excitement for the mission and product, the diversity of our experiences is one of our strengths. The Sparrow team is made up of people with all types of backgrounds, and we have teammates in 30 states and counting. To learn more about the Sparrow team and its benefits, check out our careers page.