Medical Virtual Assistant – Administrative, Patient Support

🔥 14 hours ago

🌐 Brazil, El Salvador, +5 more countries – Remote

🇧🇷 Brazil – Remote 🇸🇻 El Salvador – Remote 🇨🇴 Colombia – Remote 🇳🇮 Nicaragua – Remote 🇭🇳 Honduras – Remote 🇧🇴 Bolivia – Remote 🇬🇹 Guatemala – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Administrative Assistant

🚫👨‍🎓 No degree required

👻 Ghost score 22%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Handle inbound patient telephone calls and place outbound follow-up calls to patients and insurance carriers. • Route clinical inquiries to providers and process daily voicemails. • Initiate, submit, track, and resolve prior authorization requests for diagnostic imaging (MRI, CT, X-ray) and orthopedic procedures. • Collect clinical notes, navigate insurance portals, obtain pre-authorization approval numbers, track expiration dates, and document outcomes in AdvancedMD. • Schedule, reschedule, and verify patient consultations in AdvancedMD. • Prepare, transmit, and track specialty referrals for physical therapy, diagnostic imaging, and external specialist consultations. • Verify receiving facility receipt of referrals. • Book new patient consultations and follow-up visits according to clinical protocols. • Ensure provider calendars are balanced and patient demographics are updated. • Monitor the general informational email inbox and respond to administrative inquiries. • Maintain organized email correspondence. • Serve as an administrative bridge between patients, front-office staff, the clinical team, and external healthcare facilities.

🎯 Requirements

• 2+ Years Healthcare Experience: Direct experience working in a medical office, clinic, or healthcare administrative environment. • Fluent English Communication: Flawless verbal and written English skills with a clear, accent-neutral phone presence and high listening comprehension. • Prior Authorizations & Referrals: Demonstrated experience processing insurance prior authorizations for medical procedures and managing outgoing specialty referrals. • EMR & Systems Proficiency: Working knowledge of Electronic Medical Record (EMR) platforms, practice management systems, email tools, and web portals. • HIPAA Compliance & Confidentiality: Thorough understanding of HIPAA privacy rules, medical terminology, and patient confidentiality standards. • Remote Workspace Setup: Private, quiet home office with a lockable door, high-performance computer (PC/Mac), high-speed primary internet connection, backup internet/power solutions, and a noise-canceling headset. • Preferred: 1+ Year Orthopedic/Sports Medicine Experience: Direct familiarity with musculoskeletal terminology, diagnostic imaging orders, and orthopedic care workflows. • Preferred: AdvancedMD Experience: Hands-on experience navigating AdvancedMD software for scheduling, charting, and administrative workflows.

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