Virtual Clinical Administrative Coordinator – VMA

Likely ghost job

🕒 August 11

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Administrative Assistant

🚫👨‍🎓 No degree required

👻 Ghost score 62%

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Manage behind-the-scenes clinical workflows for a primary care/internal medicine practice • Review, triage, and route patient portal messages, provider task queues, phone notes, and inbound clinical documents • Audit patient refill requests against medication history and charts • Prepare prescriptions for provider sign-off • Manage medication prior authorizations in Forus or payer portals • Process outbound specialty referrals with clinical notes and diagnostic attachments • Obtain facility precertifications • Track pending referrals until closed • Summarize incoming records for provider review • Monitor Athenahealth inbox queues daily • Answer routine patient administrative inquiries • File clinical records and maintain updated chart documentation • Verify medication orders, dosages, lab monitoring history, and last visit dates • Submit and track medication prior authorizations, gather clinical justification, monitor approval statuses, and compile appeal documentation • Coordinate specialty referrals, transmit medical notes and lab/imaging attachments, obtain insurance precertifications, and follow up with specialist offices until consult notes are retrieved • Escalate medication changes, clinical advice, and urgent patient inquiries to the supervising physician/provider

🎯 Requirements

• Minimum 2+ years supporting a U.S. medical practice in a clinical or administrative capacity • Hands-on experience navigating Electronic Health Record systems and high-volume inbox/task queues • Proven experience handling prescription refill protocols, insurance prior authorizations, and outbound referrals • Solid working knowledge of medical terminology, routine medications, dosage formats, and basic laboratory test panels • Excellent written and verbal English communication skills • Strong HIPAA compliance standards and ability to manage multiple work queues independently • Dedicated, quiet, HIPAA-compliant home workspace • High-performance computer (PC/Mac) • High-speed internet • Backup power/internet solutions • Headset • Recent hands-on experience using Athenahealth (strongly preferred) • Experience using Forus (strongly preferred) • Medical Assistant (MA) certification/background or prior experience in Primary Care / Internal Medicine (strongly preferred) • Candidates limited exclusively to front-desk reception, scheduling, or basic reception duties without refill or prior authorization experience will not be considered

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