Virtual Medical Receptionist – Administrative Assistant

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Triage and manage the Athena clinical inbox, route messages, recognize urgent issues, and escalate provider-worthy items • Review and summarize outside medical records, including ER, hospital, specialist, laboratory, and imaging documents, for provider review • Handle inbound and outbound patient calls using WOW VOIP • Document all patient communications and call interactions clearly in the EHR/patient chart • Track and follow up on referrals, lab and imaging orders, prior authorizations, pre-certifications, and flagged administrative claims until resolved • Coordinate care and organize, summarize, document, and escalate tasks under provider guidance without making independent clinical decisions

🎯 Requirements

• Minimum 2+ years of administrative or medical assistant experience supporting a U.S.-based medical clinic • Flawless written and spoken English • Exceptionally clear, neutral accent and strong conversational fluency for the Nashville patient base • Strong mastery of medical terminology • Proven experience reviewing, routing, and summarizing clinical chart records • Direct experience managing high-volume inbound and outbound calls • Experience using digital VOIP systems; WOW VOIP experience preferred • Highly structured, detail-oriented, and capable of managing multi-step referrals, orders, and prior authorizations • Secure, HIPAA-compliant home office with high-speed internet, secure computer, and noise-canceling headset • AthenaHealth experience preferred • Clinical background as an RN, MA, or IMG preferred • Experience with medical referral workflows, prior authorization requests, or insurance claims/billing follow-ups preferred

🏖️ Benefits

• Secure, HIPAA-compliant home office setup requirement including high-speed internet, a secure computer, and a noise-canceling headset