Key Accounts Executive

Job not on LinkedIn

🔥 3 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

👻 Ghost score 12%

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Logo of Stockarea

Stockarea

51 - 200 employees

Founded 2019

📦 Logistics

🚗 Transport

🛍️ eCommerce

Logistics • Transport • eCommerce

Stockarea is a tech-enabled 3PL and supply chain services provider that offers warehousing, fulfilment, transport, freight forwarding, customs brokerage, cold storage and lease/storage solutions across India and internationally. It manages inventory and logistics through a digital warehouse network of 100+ warehouses, provides e-commerce fulfilment and last-mile delivery, and serves SMEs to enterprises with on-demand trucking and global trade services. Stockarea focuses on reducing warehousing and logistics costs while providing remote inventory visibility and end-to-end supply chain execution.

📋 Description

• Manage and maintain strong relationships with key warehousing clients to ensure long-term partnerships and customer satisfaction. • Act as the primary point of contact for assigned clients and coordinate with internal operations and logistics teams. • Understand client requirements and ensure smooth execution of warehousing and logistics services. • Monitor service performance and ensure compliance with agreed SLAs and operational requirements. • Coordinate with warehouse, operations, logistics, and inventory teams to address client queries and resolve issues promptly. • Track client requirements, service requests, and operational activities to ensure timely execution. • Handle client escalations and coordinate with relevant teams for effective and timely resolution. • Prepare and share regular account performance reports, operational updates, and service-related information with clients. • Conduct regular client follow-ups and review discussions to understand concerns and improve service delivery. • Identify opportunities to expand services and generate additional business from existing accounts. • Support the onboarding and implementation of new clients by coordinating with internal teams. • Maintain accurate records of client interactions, requirements, issues, and resolutions. • Work closely with Business Development and Operations teams to strengthen client relationships and support business growth. • Monitor customer satisfaction and proactively address potential service-related concerns.

🎯 Requirements

• Experience Required: 0–1 year • Experience in warehouse sourcing, supply expansion, logistics, or infrastructure roles is preferred. • Strong communication and relationship-building skills. • Ability to conduct field visits and vendor meetings when required. • Good organizational and reporting skills. • Knowledge of warehousing, logistics, and supply chain infrastructure. • Experience working with warehouse owners, brokers, or logistics vendors.

🏖️ Benefits

• Informal Dress code • Flexible working hours • Friendly culture • Opportunity to grow fast

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