
1001 - 5000 employees
Founded 2015
🤝 B2B
☁️ SaaS
💰 Private Equity Round on 2021-02
B2B • SaaS
SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.
🔥 6 minutes ago
🇨🇴 Colombia – Remote
💵 COP4.3M / month
⏰ Full Time
🟢 Junior
💰 Business Development (BDR)
🚫👨🎓 No degree required
👻 Ghost score 0%
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1001 - 5000 employees
Founded 2015
🤝 B2B
☁️ SaaS
💰 Private Equity Round on 2021-02
B2B • SaaS
SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.
• Respond promptly and professionally to new business opportunity inquiries via phone, email, or chat • Identify and pursue new business opportunities within targeted markets and industries • Generate high-quality leads through cold calling, email, social media, networking events, and other platforms • Evaluate leads and opportunities against target-client fit and minimum criteria • Initiate and maintain conversations with potential clients to understand their needs, challenges, and objectives • Research products and services and communicate the value proposition to potential clients • Foster collaborative client relationships through frequent communication and engaging conversations • Track and manage sales activities, leads, and opportunities in CRM software • Adhere to company policies and procedures • Meet or exceed performance targets for related KPIs • Continuously improve product, service, and process knowledge through training and continuous learning modules • Collaborate with other departments as needed • Maintain a positive, empathetic, and professional attitude toward customers and colleagues • Perform other duties as assigned
• 1+ years of experience in business development or a similar role, preferably in a call center environment • 6 to 1+ years background in the automotive industry is highly preferred • Solid knowledge of cars, parts, and the auto industry • Strong communication and presentation skills, both verbal and written • Strong confidence, "gift of the gab," and active listening ability • Ability to keep prospects engaged on the phone • Strong negotiation skills • Proficiency in using computers and various software applications • Experience with tools such as Salesforce, HubSpot, Slack, Google Workspace, or similar platforms is preferred • Ability to work Monday–Friday, 8:00 AM–5:00 PM Colombia Standard Time
• COP 150,000 Remote Work Allowance • Legal benefits • Company-provided equipment • Competitive compensation • Opportunities for skills training and personal and professional development • Equal Employment Opportunity employer
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