Business Development Representative II

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SupportNinja

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🤝 B2B

☁️ SaaS

💰 Private Equity Round on 2021-02

B2B • SaaS

SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.

📋 Description

• Proactively source and build lead lists, or engage with existing lists of inbound leads or other key targets using our established templates and playbooks • Successfully convey company’s key value propositions and educate prospects on our various solutions • Protect company’s brand position as an expert in our space with key prospects and operate in a manner that’s consistent with our brand standards • Qualify each successful engagement in line with our framework and route them accordingly as quickly as possible - either by guiding them through the self-service flow, setting appointments with our inside sales reps, or disqualifying them for future engagement. • Be prepared to discuss your daily activities and report on overall progress towards assigned Sales targets and trends. • Based on key learnings, collaborate and improve on templates and outreach strategies over time to improve velocity and successful conversions. • Create trust and credibility with internal and external stakeholders

🎯 Requirements

• 2+ years of experience in Sales, Lead Generation, CSR, or Admin. • Proficiency in Hubspot Customer Relationship Management (CRM), Slack, and Google Office Suite software required; familiarity with LinkedIn Sales Navigator preferred. • Strong verbal and written English communication skills that allow you to communicate in a clear, compelling manner with a friendly approachability. • Ability to identify customer pain points, articulate value, and determine/share what’s important. • Strong problem-solving and negotiation skills. • Time management and organizational skills with a demonstrated ability to follow up. • Willingness to work in a fast-paced, dynamic environment where urgency, flexibility, and adaptability to change are essential. • Interest in sales and a desire to succeed.

🏖️ Benefits

• Competitive compensation • Adherence to government-mandated benefits • Retirement Savings Program with Company Matching • Life Insurance • HMO on day 1 • Paid time off, birthday leave • Bonus and incentive plans • Opportunities for skills training and personal and professional development • Employee Referral Program