
1001 - 5000 employees
Founded 2015
🤝 B2B
☁️ SaaS
💰 Private Equity Round on 2021-02
B2B • SaaS
SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.
🔥 3 minutes ago
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1001 - 5000 employees
Founded 2015
🤝 B2B
☁️ SaaS
💰 Private Equity Round on 2021-02
B2B • SaaS
SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.
• Maintain accurate financial records and prepare reports in compliance with government-mandated tax requirements and company accounting standards • Process high volumes of accounts payable, accounts receivable, and general ledger transactions accurately and efficiently • Reconcile accounts and bank statements, identifying and resolving discrepancies and escalating issues as needed • Own account reconciliations through the month-end closing process • Ensure adherence to Generally Accepted Accounting Principles (GAAP) and internal accounting controls • Adhere to company policies and procedures • Meet or exceed performance targets for related KPIs • Continuously improve knowledge of products, services, and processes by participating in training programs and continuous learning modules • Collaborate with other departments as needed • Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times
• Bachelor's degree in Accounting, Finance, Management, or a related field, or equivalent trade qualification • Minimum of three (3) years of experience in general accounting, including accounts payable, accounts receivable, and bookkeeping, preferably within an outsourced services environment • Solid understanding of basic bookkeeping and accounts payable/receivable principles • Strong understanding of business and income tax worksheets and computations • Proven ability to calculate, post, and manage accounting figures and financial records • Proficient in MS Office or Google Workspace • Excellent problem-solving and judgment skills, with a high level of attention to detail and accuracy • Strong organizational skills with the ability to prioritize multiple tasks, meet deadlines, work independently, and perform under pressure • Nice-to-Haves: CPA or CMA • Working knowledge of IFRS and US GAAP • Experience with Sage Intacct (QuickBooks) or similar accounting software
• Competitive compensation designed to recognize your experience, contributions, and impact • Retirement Savings Program with Company Matching to help support your long-term financial goals • Life insurance coverage • HMO coverage starting on Day 1 • Free dependent coverage, with one (1) dependent covered upon regularization and a second (2) dependent added after one year of service • Paid time off plus birthday leave so you can rest, recharge, and celebrate your special day • Opportunities for skills training and personal and professional development to support your continued growth
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