Showing the world a better way to outsource.
outsourcing • customer support • customer experience • back-office support • lead generation
1001 - 5000
💰 Private Equity Round on 2021-02
April 24
Showing the world a better way to outsource.
outsourcing • customer support • customer experience • back-office support • lead generation
1001 - 5000
💰 Private Equity Round on 2021-02
• Responsible for scouting potential job matches using online sites to network and engage with people in certain professional backgrounds that would be a good match and coordinate with the Marketing Team to post ads where prospects would be likely to discover them. • Engages proficiently in candidate screening (phone and in-person), interviewing, and reference and background checks of shortlisted applicants • Partners with hiring managers to determine staffing needs • Communicates employer information and benefits during the screening process and maintains relationships with both internal and external clients using campaign ads and adverts • Send daily, weekly, and monthly report to immediate supervisor and related parties of the organization • Proposes potential projects in relation to recruitment-related internal and external marketing activations • Keeps abreast of the market best practices in recruitment and staffing, and implement appropriate best practices customized to SupportNinja’s needs • Updates and maintains all recruitment-related database in an organized manner • Understands, and interprets all marketing and recruitment-related data to come up with strategies for process improvement • Stays current on the company’s organizational structure, personnel policies, and relevant laws regarding employment practices • Develops and maintains relationships with industry professionals by attending industry networking and career development events to proactively recruit candidates. • Works with other administration departments for proper alignment of processes and attaining the overall company objectives set for the period in terms of employee ramp up and overall company strategies • Persuades and collaborates with department counterparts to meet deadlines and produce exceptional outcomes related to recruitment turnaround time and lead time processing • Actively attends and participate in recruitment-related meetings outside of the office • Provide administrative support to the recruitment team including assisting with maintaining recruitment unit files, accounts, trackers, templates, and guides • Perform other duties as assigned
• At least 1-2 years of Talent Acquisition or recruiting experience (mass hiring) in a BPO or Shared Services industry • At least 1-2 years conducting interviews • Above average communication skills both verbal and written • Good stakeholder management skills
• Employee Focused • Always Be Humble • Improve Everyday • Compassionate Candor • Collectively Bring Joy
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