(fluent English) Account Manager (Argentina)

November 30, 2023

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Support-as-a-Service that helps companies scale faster by taking care of their customers’ needs.

Customer Service Outsourcing • Inbound Services • Online chat outsourcing • Back Office Support • 24/7 Support Outsourcing Services

1001 - 5000

💰 Venture Round on 2017-10

Description

• Join our team as an Account Manager to provide high-level quality service for famous worldwide well-known companies. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.

Requirements

• Fluent in English (C1-C2 levels); • 1+ years of experience in a similar position or 2+ years experience in customer support; • Critical thinker and problem-solver (worked with various professional business tools such as Keynote, PowerPoint, and Excel); • Experienced with Intercom, Zendesk, Freshdesk, Hubspot, Aircall, or any other customer support platform and their analytics dashboards; • Knowledgeable in Key Performance Indicators and SLAs in customer support or has familiarity with data analysis and statistics; • Team player who worked on cross-departmental projects for further service delivery enhancements; • Skilled in time management and has experience working with time management platforms (Wrike, Monday, Asana, Jira etc.); • Having great interpersonal and communication skills (knowledge of Google Suite and/or Zoom functionality), excited about communicating with people; • Excellent at organizing and multitasking, being able to work with several clients at the same time; • Having a track record of taking responsibility; • Love people and new technologies.

Benefits

• Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!