Customer Account Executive

November 8, 2023

Apply Now

Get a free AI resume review

TeamDynamix

WebsiteLinkedInAll Job Openings

Life is complicated enough... we make it easier. Work better together with ITSM, PPM, & iPaaS- all on one platform.

Project and Portfolio Management • IT Service Management • Service Management • Enterprise Service Management • Project Management

51 - 200

💰 Private Equity Round on 2015-02

Description

Work with current clients to develop and execute win/win negotiation strategies that maximize contract value while protecting and enhancing the customer relationship in assigned accounts. Establish buying influences, budgets, and purchasing criteria for assigned accounts. Become a subject matter expert on TeamDynamix licensing models to provide both sales and customers assistance in licensing discussions. Connect with customers to scope out any consulting, implementation, or professional services engagements and work to ensure continued engagement and customer value realization. Work closely with Solutions Consultants to engage in product discovery calls and provide demos for expansion opportunities. Generate and develop new opportunities in assigned accounts through prospecting.

Requirements

• Associates degree; bachelor’s degree preferred. • 3 - 5+ years of SaaS sales experience with a documented history of success. • Ability to use customer relationship management (CRM) software. • Skilled in customer service focus to include assessing customer needs, meeting quality standards for services, and evaluating customer satisfaction. • Strong active listening and critical thinking skills. • Excellent time management skills. • Team player mindset with a track record of building positive relationships with peers and others within a company. • Ability to travel up to 25%.

Benefits

• 100% remote-first culture with flexible working hours. • Compensation packages designed to delight (top salaries for top talent). • Company-sponsored medical, dental, vision, and HSA for employees and their families. • 3.5% match on 401(k) – both traditional and Roth options available. • Paid time off, company-recognized holidays, and floating holidays. • Wellness resources to include legal, financial, and mental health. • Open, collaborative work environment with a casual dress code. • Latest equipment – company-issued laptop, dual monitors, and additional tech as needed. • Transparency with a flat organization, monthly company meetings, and quarterly town halls. • Backed by private equity firms that invest in high-growth private companies across North America. • Passionate, caring, and awesome co-workers. • Strong, positive culture. • Diversity: We encourage people of color, women, individuals with disabilities, and LGBTQIA+ individuals to apply.