Account Manager

🔥 11 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Team Global Express

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🚗 Transport

🛍️ eCommerce

📦 Logistics

💰 Debt Financing on 2024-06

Transport • eCommerce • Logistics

Team Global Express is a leading logistics solutions company based in Australia and New Zealand, specializing in fast, reliable, and consistent parcel delivery services. They offer domestic and international shipping options, including same-day, overnight, and standard delivery. With a commitment to customer satisfaction, Team Global Express has developed innovative eCommerce solutions and a robust infrastructure consisting of over 1800 collection points and 8500 employees, ensuring effective delivery of various goods, including specialty items and temperature-controlled shipments.

📋 Description

• Manage and grow a portfolio of approximately 50 customer accounts across Australia • Build strong relationships with broker and partner customers through regular engagement • Follow structured customer contact plans across 30, 60 and 90-day cycles • Identify opportunities to increase customer value and expand services • Follow up on sales leads and convert opportunities into new business • Support the growth of Team Global Express's Sydney customer footprint • Maintain accurate customer information and activity within CRM systems • Work collaboratively with internal stakeholders to deliver great customer outcomes • Monitor account performance and proactively respond to customer needs

🎯 Requirements

• Passion for sales, relationship building, and customer service • Previous experience in customer service, inside sales, account management, retail sales, or a similar customer-facing role • Positive attitude, strong initiative, and willingness to learn • Excellent communication and relationship-building skills • Confidence engaging with customers over the phone and via email • Strong organisation and time management skills • Ability to identify opportunities and take action to drive growth • Experience using CRM systems or sales tools is advantageous but not essential • Successful completion of pre-employment checks, including a criminal history check and medical assessment including fitness to work and drug & alcohol screening

🏖️ Benefits

• Competitive salary above industry standards • Upskilling, training, mentoring and more to support your career development journey • Fun and practical employee perks and discounts • Flexible work, including work from home • Inclusive parental leave policy that supports all parents & carers • Peer recognition awards acknowledge when you go above and beyond • Inclusive workplace